Step 4

• Is the remote responding normally?
  • Is walk assist functional? If the motor responds, a motor issue is unlikely
  • Note: A defective remote can lead to random mode switching or loss of motor power.
• Check the Speed Sensor system externally
  • Is the magnet installed on the rotor?
  • Is the magnet clean and unobstructed?
  • Is the sensor in the dropout positioned correctly?
  • Is the sensor in the dropout clean and unobstructed?