MasterMind TCD: Factory Reset
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This table references details for the MasterMind TCD factory reset.
| METHOD | REASONS FOR RESET | DATA THAT WILL BE RESET | DATA THAT NOT WILL BE RESET | NEW PAIRING NEEDED WITH BLE/ANT+ DEVICES |
| STANDARD RESET Dual press and hold the (+) and (-) buttons for 20 seconds. Release the buttons when the MasterMind TCU reboots. Covered in applicable bike manual.  | • First troubleshooting step in case there is odd bike or display behaviour, such as failing to connect to MC whereas it previously worked and everything else is good • Restore default Tune settings, incl. Acc. Response and Shuttle for Levo Gen3 (e.g. test events or Retailer test bike) • Default Tune settings – Eco: 35/35 – Trail: 35/100 – Turbo: 100/100 – Shuttle: 0% (= off) – Acceleration Response: 40% | As `Factory Reset` with these 2 differences: • Bike will not need to be re-paired to Mission Control • Clock defaults to 02:00 (good indicator that a Standard Reset was performed) Note: Clock will be set again once connected to Mission Control or Turbo Studio | • Odometer (total mileage is saved in motor) • Wheel circumference (stored in motor, only customizable via Turbo Studio) • Fault log • Firmware version • Speed limit (of a hacked bike) • Bike serial number (WSBC…) • Bike year • Bike domain | • No • Mission Control does not require a new pairing |
| FACTORY RESET Dual press and hold the (+) (-) and buttons on remote for 45 seconds. During this process the MasterMind TCU will reboot twice Covered in applicable bike manual.  | • When a new or used bicycle is sold • For deeper trouble-shooting – two examples: 1. Bike does not switch off 2. Mission Control connectivity issues, especially if standard reset has not help; Factory Reset clears/resets BLE pairing | • Support & Peak Power • Acceleration Response & Shuttle (if applicable) • All zeroable data such as ride data, distance, ride time, elevation gain etc. • Dark Mode (off as default) • Button beeper (on as default) • Clock defaults to 08:00 (good indicator that a factory reset was performed) • Clock will be be set again once connected to Mission Control or Turbo Studio • Display menu configuration (will go back to customized settings, if applicable, once re-connected to Mission Control) • Display brightness (default 100%) • Pairing with any ANT+ or BLE devices, such as heart rate belt, TCD, or Mission Control | • Odometer (total mileage is saved in motor) • Wheel circumference (stored in motor, only customizable via Turbo Studio) • Fault log • Firmware version • Speed limit (of a hacked bike) • Bike serial number (WSBC…) • Bike year • Bike domain | • Yes • Mission Control: bike has to be forgotten/cleared from phone `known devices` list before pairing anew in Mission Control |