enviolo AUTOMATiQ Internal Gear Hubs: Calibration and QR Code Scanning

Scope & Definitions

• This applies to all bike models with an enviolo AUTOMATiQ hub
• Visual identifier for enviolo AUTOMATiQ: hub interface at dropout (black box) and no gear shifter on handlebar
• Hub interface manages hub functionality and CAN communication within Turbo System
• Hub interface connects enviolo AUTOMATiQ hub to Turbo System via one connector

Calibration

Change to calibration method (implemented August 2023):

• With MasterMind display firmware 29.E.0 or higher, calibration is not a selectable option any longer in the display menu. Please use the enviolo app if you need to calibrate the hub interface (see here for app details).
• Always update all bike components to the latest firmware before running further diagnostics.

Purpose of calibration

• Intended functionality
• Use of full gear ratio bandwidth

Scenarios for hub calibration

• During unboxing/building a new bike at retail (MasterMind display and Turbo Studio show calibration notifications)
• Whenever a rider believes the hub is not functioning properly, e.g. the gear ratio has changed
• Whenever same hub interface is removed and re-installed
• Whenever a new hub interface is installed (after QR code scan to apply Specialized settings to interface)
• Note: As long as the hub interface and hub remain mated, re-calibration is NOT required (e.g. changing a tube, the belt, the brake or taking the rear wheel out for transport does not require a re-calibration)

Carrying out hub calibration

QR Code Scanning

Purpose of scanning a QR code

• Applying the Specialized settings to a new hub interface
• Correct functionality

Scenarios for QR code scanning

• After having installed a new interface on same hub
• After having installed a new hub with original or new interface
• After having installed both new hub and new interface

Note: After connecting the new interface/hub to the bike harness, the MasterMind TCD will show a Motor Error, since enviolo talks on different CAN signals. This is normal behaviour and a sign that full set up is required, following the steps below

Carrying out a QR code scan

1. Install and connect new interface/hub (see below video)
2. Download enviolo app in app store (iOS and Android supported)
3. Turn bike on
4. Pair phone/app to hub (see below video)
5. Run QR code scan through enviolo app (for procedure see below video)
   • Important! Ensure you scan the code for the correct bike and gear ratio
   • Choose the matching QR code from below
6. Calibrate the hub via the enviolo app (see steps above)
7. Restart bike and verify all works as intended

Enviolo Support Videos

Assembling the enviolo AUTOMATiQ Hub Interface

Pairing the enviolo AUTOMATiQ Hub Interface to the enviolo app

Programming enviolo AUTOMATiQ with a QR Code

IMPORTANT: Only use the below bike-specific QR codes provided in Turbo Studio (do not use any QR code applied to the interface itself)

QR Codes for MY 2022-2024 Turbo Vado & Como

• Important! Ensure you have the code for the correct bike, model year and gear ratio
• Choose the matching QR code from below
• First scan the QR code, then calibrate

QR Codes for MY 2025 Turbo Vado & Como

Important!

• Ensure you have the code for the correct bike, model year and gear ratio
• Choose the matching QR code from below
• First scan the QR code, then calibrate
• From MY 2025 onwards, all Vado/Como bikes with enviolo AUTOMATiQ feature a 50/22 gearing ratio
• MY 2025 QR codes enable the bike serial number to show in the enviolo app

QR Codes for MY 2026 Turbo Vado & Como

Important!

• Ensure you have the code for the correct bike, model year and gear ratio
• Choose the matching QR code from below
• First scan the QR code, then calibrate
• From MY 2025 onwards, all Vado/Como bikes with enviolo AUTOMATiQ feature a 50/22 gearing ratio
• MY 2026 QR codes enable the bike serial number to show in the enviolo app

Q&A on QR Code Use and Calibration

• What happens if a retailer/rider changes the original sprocket size – are there other QR codes for different sprocket sizes?
  • We are not planning to provide QR codes for sprockets which deviate from the original bike specification.

• What is the effect of using a QR code that does not match actual sprocket size?
  • Cadence control will be compromised, but it will still be working, probably with cadence offset

• How does the hub behave, if the QR code scan/calibration is not performed after replacement?
  • A new AUTOMATiQ hub is by default talking on different CAN messages and these are not registered by the Specialized Turbo protocol. This leads to bike errors and without initial calibration the AUTOMATiQ hub will not shift. Calibration has to be part of the bike building process at Retail (QR code scanning is done at factory level and does not need to happen at Retailer during the bike build process — only required if new hub and/or hub interface is installed)

• How would the hub behave if it is not calibrated after re-installing the same hub interface?
  • Shift performance would be compromised – it absolutely necessary to calibrate.

• What happens if a new hub is used with the old hub interface and no calibration happens?
  • If the hub interface is moved to a different hub without calibration, there is no established tolerance-buffer and the hub hard stop may be reached at full speed and torque; this can result in interface gear damage as well as hub damage.

• Do actions such as belt exchange, tire/tube renewal, replacing the brake system or removing the rear wheel require re-calibration of the hub?
  • No. As long as the hub interface and hub remain mated, re-calibration is NOT required.