COMPONENT/EVENT | BEHAVIOUR | USER ACTION / CONTEXT |
Bike does not power on with charger connected | Levo cannot turn on since the (MasterMind) TCU cannot activate the battery to support motor and TCU with power. | Disconnect charger and re-connect main harness to battery |
Cannot check soc/monitor charge progress on (MasterMind) TCU during charging | (MasterMind) TCU screen stays dark during charging | • Use state of charge LEDs on battery for rough indication • To see soc on (MasterMind) TCU/TCD: unplug charger, re-connect main harness to battery, turn on bike/TCD |
Levo Gen3 only: handle of battery connector can unclip under certain usage patterns![]() | The handle is design to disconnect when pulling down towards ground or reaching a degree greater than 90° relative to the connector housing. | • This unclipping is intended per design to reduce/avoid stress on the cable if a Rider pulls on handle toward ground. • It is advisable to only pull up towards seat or perpendicular to the connector. This way the handle does not unclip • Handle can be replaced (S216800045) |
COMPONENT/EVENT | BEHAVIOUR | USER ACTION / CONTEXT |
Levo turns on when pushed back so that cranks rotate | If you spin the rear wheel backwards with a rapid push, the motor turns into a generator and the (MasterMind) TCU/bike turns on. If the backwards motion is continued, a motor error may show, but it can safely be ignored; simply clear it by restarting the bike. This is due to technical design and does not qualify as an issue. | Keep in mind Restart bike in case of false motor error |