6. Rider-Retailer Digital Diagnostics Flow for bikes with (MasterMind) TCU / (MasterMind) TCD-w

‘Digital Diagnostics’ refers to the use of digital tools to identify an issue and find a solution.

Turbo bikes with a (MasterMind) TCU or (MasterMind) TCD-w have the capability of being diagnosed remotely with the Rider using Mission Control and in store by the Retailer using Turbo Studio.


The 5 stages on the following pages summarize how Riders and Retailers should partner to create solutions as quickly as possible.

The Mission Control and Turbo Studio screen images represent the digital diagnostics flow from a tools perspective.

Select ADVANCED DIAGNOSTIC
Hit SEND
Ensure upload is successful
Click on BIKE INFORMATION on start screen
Use the EVENT LOG to follow relevant SERVICE ACTIONS
Enter the bike serial number and hit SEARCH