Step 2
- Ask Rider to ensure BLOKS. display does not sart in «Off» mode after powering on
- Note: the bike could default to «Off» mode instead of «Sport» mode if the display has an issue
- Ask Rider to verify walk assist is functional
- A non-functional walk assist can indicate an issue with the remote itself, the Twistlock (display cradle) or motor
- Ask Rider to inspect all visible cabling and the Speed Sensor system
- Examine the cabling of the Twistlock, Remote and Speed Sensor
- Check Speed Sensor system: Is the magnet on the rotor in tact and clean? Is the sensor in the dropout located correctly? A damaged or incomplete Speed Sensor system results in loss of motor support after a number of seconds
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