Step 1
Connect Bike to Mission Control
- Check Tune Values
- Open the ‚Tune‘ menu
- Make sure the motor settings are not set to ‚0‘ or a very low number – especially with a low peak power setting, a Rider would feel little to no motor support
- Check for Motor Data
- Open the ‚Diagnose‘ menu, then ‘Motor’
- If there is no full set of motor data, either the motor-battery-cable is not connected properly, or it is damaged and needs to be replaced. Ask the Rider at bike handover to always switch the bike off before (re-) connecting to battery.
- Check for Events
- Go to the ‚Diagnose‘ menu
- Follow advice if you see a User Action
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