Step 1

Connect Bike to Mission Control

• Check Tune Values
  • Open the ‘Tune’ menu
  • Make sure the motor settings are not set to ‘0’ or a very low number – especially with a low peak power setting, a Rider would feel little to no motor support

• Check for Motor Data
  • Open the ‘Diagnose’ menu, then ‘Motor’
  • If there is no full set of motor data, either the motor-battery-cable is not connected properly, or it is damaged and needs to be replaced. Ask the Rider at bike handover to always switch the bike off before (re-) connecting to battery.

• Check for Events
  • Go to the ‘Diagnose’ menu
  • Follow advice if you see a User Action