FIRMWARE UPDATES
Importance
Running firmware updates ensures the bike performs as intended at all times. With Turbo Studio, updating firmware is quick and easy.
Firmware updates should be run:
- After building a bike
- Before bike-handover to Rider
- Whenever a Rider brings a bike into the store
Wired Updates
Wired updates can be run through authorized Specialized Turbo Retailers only by cable-connecting the bike to a Windows PC running Turbo Studio. The Guide `How to connect & update` is accessible through the Turbo Studio start screen and demonstrates how to connect any Turbo bike with a mid-drive motor.
Wireless Updates (OTA)
Wireless updates or OTA updates (Over The Air) can be run by retailers and riders alike, but are meant for riders in the first place. To perform wireless updates, the Turbo bike needs to be connected to Mission Control, using a phone with data connection. Updating itself is carried out in the DIAGNOSE menu of Mission Control. On-screen messaging guides riders through the update process.
Note that not all system components can be updated wirelessly: batteries are excluded in general and SL motors are not covered. Whenever a component cannot be updated to the latest firmware, a notification in Mission Control will ask the rider to contact their retailer.
Wired vs. Wireless Updating per Component
| Component | Wired Updating (retailer only) | Wireless Updating (OTA) (all users) |
|---|---|---|
| Display | YES | YES Note that there may be exceptions, e.g. when a new firmware bundle contains a motor or battery firmware in addition |
| Motor | YES | NO SL motors cannot be updated OTA |
| Battery | YES | NO Battery firmware can never be applied OTA, regardless the system |